Client Support Specialist | Mitarbeiter Client Support (m/w/d)

Job Summary

Join a team of IT specialists ensuring the smooth operation of highly complex client environments at Frankfurt Airport. This role involves providing essential 1st and 2nd Level Support, both remotely and on-site, for IT systems. Day-to-day tasks include managing user rights and policies, installing and troubleshooting IT hardware, and resolving service requests and incidents using various tools, all while adhering to service level agreements. The ideal candidate will have a completed vocational training in IT, experience in second-level support for hardware and software issues, and proficiency with Windows operating systems and Microsoft client applications. This position offers an attractive compensation package, flexible working hours, and opportunities for further training, making it an excellent opportunity for IT professionals seeking a stable and engaging role in a critical infrastructure environment.