Client Solution Engineer | Client Solution Engineer (m/w/d)

Job Summary

As a Client Solution Engineer in Düsseldorf, you will be instrumental in resolving complex IT challenges and contributing to the planning, integration, and maintenance of critical infrastructure services, systems, and endpoints. Your day-to-day responsibilities will include troubleshooting application, hardware, and software incidents, developing Standard Operating Procedures, and optimizing support processes. You will also be responsible for planning, configuring, operating, and maintaining infrastructure services, monitoring service utilization and availability, and executing backup and recovery tests. The ideal candidate will possess a strong background in IT, particularly with operating systems, endpoint technologies, and cloud services. This role is perfect for a professional seeking to apply their expertise in ITIL, Microsoft 365, and IT security standards within a dynamic environment, with the added benefit of home office flexibility and opportunities for professional development.