IT System Engineer First-Level Support | IT System Engineer (m/w/d) First-Level-Support

Job Summary

This role involves providing essential first-level support to users, ensuring the smooth operation of IT systems. Key responsibilities include user support, diagnosing and resolving hardware and software issues, and contributing to the maintenance of the IT infrastructure through second-level support. The ideal candidate will have completed vocational training as an IT specialist or possess a similar qualification, coupled with initial experience in IT support. Strong German and English language skills are crucial for effective communication within the role. This position offers competitive compensation, holiday and Christmas bonuses, and excellent opportunities for permanent employment with the client.