IT Service Technician | IT-Servicetechniker* - gerne auch Quereinsteiger* #10871

Job Summary

Join a leading European IT solutions provider as an IT Service Technician at Berlin-Brandenburg Airport, supporting a major German airline. In this role, you will be crucial in ensuring the flawless operation of end-user devices for aircraft maintenance. Day-to-day, you'll troubleshoot hardware and software issues, support users with their devices and applications, and manage IT components across various workstations. You'll also be responsible for processing tickets in ITSM tools like ServiceNow, meticulously documenting problems and solutions. This position is ideal for individuals with a strong service-oriented mindset, experience in IT support or customer service, and a desire to grow professionally in the IT support field. The company offers comprehensive onboarding, continuous training, and a long-term perspective within an international, family-oriented company.