Electrical Engineer Customer Support | Elektroingenieur (m/w/d) Customer Support

FERCHAU GmbH Niederlassung Osnabrück

Rheine, Nordrhein-Westfalen, Deutschland
Published Aug 11, 2025
Full-time
No information

Job Summary

This role is perfect for an ambitious Electrical Engineer eager to elevate technology solutions. Day-to-day, you will be crucial in diagnosing and resolving technical issues for customers, both remotely and on-site. This involves close collaboration with development and quality management teams to identify and rectify faults, handling complex support cases, and creating detailed maintenance and repair documentation. You will also independently conduct service assignments to ensure system functionality. The position offers a dynamic environment where you can apply your expertise in electrical engineering, network technology, and industrial measurement systems, contributing directly to advancing technological solutions and ensuring customer satisfaction. It's an attractive opportunity for someone who thrives on problem-solving and continuous learning.

Required Skills

Education

Degree in Electrical Engineering or Electronics, or comparable qualification

Experience

  • Professional experience in analyzing and resolving customer issues
  • Experience with remote maintenance tools
  • Experience with industrial measurement technology and bus systems

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified