IT Support Specialist | IT-Mitarbeiter Support (m/w/d)

Job Summary

This role involves providing essential IT support, troubleshooting issues, and ensuring the smooth operation of IT systems for a global, long-standing company in the paper industry. The specialist will handle software and hardware installations, manage user accounts and access rights in Active Directory, perform system updates, and monitor IT infrastructure for errors and security vulnerabilities. A key part of the job is documenting support cases in a ticketing system and training employees on IT topics and new technologies. This position offers an open-ended contract and opportunities for professional development, making it an attractive option for a service-oriented IT professional looking to grow within a supportive team environment.