Hotline & Data Management Specialist | Mitarbeiter Hotline & Data Management m/w/d

Job Summary

This role offers an exciting opportunity for a Hotline & Data Management Specialist to join a dynamic team, primarily focusing on supporting the technical IAM (Identity and Access Management) hotline across Europe. Day-to-day responsibilities include managing incoming tickets, ensuring hotline functionality and accessibility, and creating technical guidelines. The specialist will also be responsible for maintaining relevant data, coordinating with external providers, and analyzing competitor data. A key aspect of the role involves contributing to compliance with legal requirements for sales products and participating in product portfolio expansion. The ideal candidate will possess a technical or commercial background, some experience in hotline support, and a strong affinity for the automotive sector. This position is attractive due to its permanent contract, above-average salary, and a supportive, family-like work environment, making it a future-proof career path.