Service Manager | Service Manager (m/w/d)
sentronics metrology GmbH
Job Summary
As a Service Manager at Sentronics Metrology, an integral part of Nova, you will lead and develop a technical service team, overseeing all service processes from customer support to escalation management and operational optimization. This role involves close collaboration with international partners to ensure excellent technical support for high-precision measurement systems used globally in semiconductor manufacturing. You will leverage your technical expertise in pre-sales, identify new service business potential, and foster knowledge exchange within the team. The ideal candidate combines strong technical understanding, particularly in semiconductor metrology, with a solution-oriented leadership style, contributing actively to a dynamic, global high-tech company.
Required Skills
Education
Bachelor's degree in a technical field (e.g., Physics, Engineering, Metrology, Semiconductor Technology)
Experience
- Several years of experience in technical service or service management, ideally in a high-tech or semiconductor environment
- Initial leadership experience in guiding and developing a team
Languages
Additional
- Open to occasional travel (5-10%)