IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role involves providing essential 1st-level IT support across the company, serving as the primary point of contact for technical issues. Key responsibilities include managing the telephone hotline and ticket system, organizing IT equipment setups and removals, and instructing new employees on IT security protocols. The specialist will work closely with internal clients and potentially external service providers, while also creating necessary documentation. This position offers a stable work environment within a family-owned company specializing in complex machinery for the pharmaceutical, cosmetic, and consumer healthcare industries, contributing to products that enhance quality of life worldwide. It's an attractive opportunity for someone with strong IT support skills and a customer-focused approach.