1st and 2nd Level IT Support Specialist | 1st und 2nd Level IT-Supporter (m/w/d)

Job Summary

This role involves ensuring smooth IT operations and providing crucial support for users. Day-to-day tasks include receiving and analyzing IT incidents, troubleshooting and resolving issues, and acting as a key communication link between users and other support teams. The specialist will also be responsible for installing, configuring, and administering hardware and software, alongside meticulously maintaining and creating relevant documentation. Ideal candidates are passionate about innovation and technology, possess strong IT affinity, and are adept at quickly adapting to new tools and trends. This position is attractive for individuals looking to apply their technical skills in a dynamic environment, contributing to the smart integration of IT trends and established solutions for various clients.