Junior IT Specialist: 1st and 2nd Level Automotive Support | (Junior) Fachinformatiker: 1st- und 2nd-Level-Support Automotive (m/w/d)

Job Summary

This role is for an ambitious IT specialist, either a recent graduate or an experienced professional, to join a leading engineering service provider, FERCHAU, focusing on the automotive industry. The core responsibilities involve providing comprehensive 1st and 2nd level IT support, including diagnosing and resolving technical issues for users both on-site and remotely. Key tasks include installing and configuring hardware/software, documenting solutions, and assisting with IT projects and new system implementations. The ideal candidate will possess strong technical knowledge in Windows operating systems, network administration, and hardware configuration, coupled with excellent service orientation and problem-solving abilities. This position offers an opportunity to contribute to complex development projects for renowned automotive OEMs and suppliers, fostering professional and personal growth within a supportive team environment.