IT Service Manager Automotive | IT-Servicemanager Automotive (m/w/d)

Job Summary

This role involves overseeing and optimizing IT service projects specifically within the automotive sector. The IT Service Manager will be responsible for planning, steering, and monitoring these projects, ensuring adherence to Service-Level Agreements (SLAs) and quality standards. A key part of the job is coordinating and improving IT service processes to boost efficiency and customer satisfaction, while also providing expert consultation to internal and external clients on all IT-related matters. The position requires continuous monitoring and analysis of IT services for ongoing improvement, active participation in developing and implementing new IT strategies, and maintaining comprehensive IT documentation. This is an attractive opportunity for experienced IT professionals with a strong background in IT service management and a passion for technology in the automotive industry.