IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Frankfurt am Main, Hessen, Deutschland
Published Aug 8, 2025
Full-time
Permanent

Job Summary

This role involves providing essential 1st Level IT Support, ensuring seamless operations for end-users. The specialist will be responsible for customer support, managing loan devices, and troubleshooting issues across Windows notebooks, MacBooks, iPhones, and iPads. Key responsibilities include technical administration of operating systems, IP telephony, and VPN, alongside meticulous documentation and ticket creation. The ideal candidate will possess a strong background in IT support, particularly with Apple and Windows products, and demonstrate excellent customer orientation. This position offers an exciting opportunity within one of Europe's leading IT service providers, supporting a major client like Deutsche Bank, with attractive working conditions and career growth potential.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification

Experience

  • • Professional experience in IT support for Apple and Windows products and operating systems

Languages

German (Fluent)English (Fluent)

Additional

  • High degree of customer orientation, strong teamwork skills, solution-oriented and reliable working methods