IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Aug 8, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist who will be instrumental in ensuring smooth IT operations for a leading German IT service provider. Day-to-day responsibilities include consulting and onboarding users on new systems and devices, setting up and configuring workstations, and providing installation and support for standard and specialized hardware. The specialist will also manage IT equipment, including inventory and tracking, and perform troubleshooting and on-site support, managing tickets efficiently. Key requirements include a completed education in IT system integration or a comparable field, along with several years of experience in on-site IT support. Strong communication skills, customer orientation, and proficiency in ticketing systems and Microsoft products are essential. This position offers an attractive compensation package, professional development opportunities, and long-term career prospects within a large, reputable organization.

Required Skills

Education

Completed education as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Several years of experience in on-site IT support
  • Experience with standard hardware including peripherals
  • Experience with ticketing systems
  • Experience with common Microsoft products

Languages

German (Fluent)English (Basic)

Additional

  • Valid car driving license