IT Onsite Technician | IT Onsite Techniker (m/w/d)
audius SE
Job Summary
Join a dynamic IT team in Mainz, Germany, as an IT Onsite Technician, playing a crucial role in ensuring the smooth operation of client infrastructure. You will be the go-to person for all local IT service inquiries and disruptions within the client environment, from installing and configuring Windows operating systems to providing IMACD services for various IT equipment. This position involves resolving incidents and service requests, supporting users with Windows and applications, and meticulously documenting all processes in a ticketing system. If you possess strong technical skills in Windows and hardware, coupled with excellent problem-solving abilities and a customer-focused approach, this role offers a great opportunity to contribute to digital transformation within a supportive and innovative environment.
Required Skills
Education
Completed vocational training as an IT Specialist or comparable qualification/professional experience
Experience
- • Professional experience in Field Support or 1st/2nd Level Support
Languages
Additional
- Driving license Class B required
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