IT Service Technician 2nd Level | IT Servicetechniker im 2nd Level (m/w/d)

Job Summary

Join a leading IT company in Europe as an IT Service Technician, focusing on 2nd Level support in Wolfsburg. In this role, you will be crucial in managing IT incidents, providing essential user support, and contributing to digital transformation initiatives. Your daily tasks will include processing support tickets across 1st, 2nd, and occasionally 3rd level, performing system installations and re-imaging for notebooks, and managing employee onboarding and offboarding processes. You will also be responsible for supporting various devices including Canon Uniflow printers, iOS, Android, and Windows 10 devices via Intune, and participating in IT projects like multi-factor authentication rollouts. This position offers a long-term perspective within an international environment, providing a diverse range of tasks and the chance to work with an experienced team, making it an attractive opportunity for a skilled IT professional.