IT Support / Helpdesk Assistant | Assistent im IT-Support / Helpdesk (m/w/d)

Job Summary

Join Dreiturm GmbH, a well-established company in the hygiene, health, and beauty sectors, as an IT Support / Helpdesk Assistant. In this role, you will be the first point of contact for IT issues, handling the acceptance, qualification, and resolution of IT incidents and requests. Your daily tasks will involve supporting users with hardware and software problems, managing user accounts and permissions, and setting up and configuring workstations, laptops, and mobile devices. You will also assist with software distribution, updates, patch management, and contribute to IT rollouts and smaller projects. This position offers a stable work environment within a renowned mid-sized company with flat hierarchies and flexible working hours, making it an attractive opportunity for someone with initial IT support experience.