Technical Support and System Integration Specialist | Mitarbeiter Technischer Support und Systemintegration

Job Summary

As a Technical Support and System Integration Specialist, you will be the primary point of contact for customers, assisting with the setup and troubleshooting of JTL software products. Your daily tasks will involve providing immediate phone support and conducting full system integrations of JTL-WMS directly at customer sites. You will be instrumental in ensuring the smooth operation of customer sales processes, performing problem analyses over the phone or via TeamViewer, and identifying opportunities for process optimization. This role offers the opportunity to collaborate with a team to develop workflows and SQL scripts, fostering a deep understanding of the intricate connections between merchandise management, online sales platforms, and other system structures.