IT Infrastructure Support Specialist | Sachbearbeiter IT Infrastruktur Support (m/w/d)

Job Summary

This role is for an ambitious IT Infrastructure Support Specialist to join a team focused on connecting people and technologies for clients. The successful candidate will support the Shopfloor Walker for IT infrastructure, enhance first and second-level IT support in production environments, and improve internal processes through ticket tracking. Key responsibilities include customer-oriented interaction with assigned areas, as well as on-site maintenance, assembly, and care of IT hardware. The position requires strong problem-solving skills and the ability to utilize tools like Remedy and ServiceNow for ticket management. This is an excellent opportunity for a professional to grow their profile through diverse tasks and continuous learning, contributing to secure and sustainable technology solutions.