IT Project Manager Service Management | #13186 IT Projektleiter (m/w/d) Service Management

Constaff GmbH

Berlin, Berlin, Deutschland
Published Aug 8, 2025
Full-time
Fixed-term

Job Summary

This role involves leading critical IT projects focused on service management, specifically overseeing the tender process for a new IT Service Desk and managing its subsequent implementation. The successful candidate will be instrumental in establishing and integrating 1st and 2nd level support structures, collaborating closely with both internal teams and external partners throughout the project lifecycle. This position offers an exciting opportunity to work on impactful projects with notable clients, leveraging your expertise in service desk solutions and project leadership within a dynamic and supportive environment. It's ideal for a seasoned project manager looking to contribute to digital transformation initiatives.

Required Skills

Education

Completed university degree or vocational training as a Project Manager or Consultant

Experience

  • Several years of professional experience as a Project Manager
  • Experience in implementing Service Desk, Call Center, or User Help Desk solutions
  • Experience with tender processes

Languages

German (Fluent)

Additional

  • Contract duration: Temporary