Senior Service Technician | Senior Service Technician (m/w/d)

Job Summary

This Senior Service Technician role in Cologne, Germany, involves providing essential IT services for the German Armed Forces, focusing on stable, secure, and efficient operations. Day-to-day responsibilities include tool-supported troubleshooting of PC, telephony, LAN, and WAN issues, ensuring adherence to response times, and providing on-site support. The role also encompasses managing workstation relocations, acting as a central point of contact for second-level support, and contributing to IT infrastructure development projects. Candidates should possess a relevant IT vocational background and significant experience in IT, telecommunications, or networking, coupled with strong communication skills and a proactive approach to problem-solving. This position offers a chance to contribute to Germany's security by modernizing one of the largest IT infrastructures.