Risk Mitigation Expert | Risk Mitigation Experts (All Genders)

Job Summary

As a Risk Mitigation Expert, you will be a crucial safeguard for Zalando and its customers, specializing in resolving complex and sensitive customer cases that involve significant financial, legal, or reputational risks. Your daily tasks will include in-depth investigations, making critical decisions often outside standard protocols, and utilizing specialized tools to address issues like fraud prevention, GDPR compliance, and data privacy. You'll collaborate closely with internal stakeholders across various departments, including Fraud Prevention, Privacy Law, and Corporate Communications, to ensure meticulous handling of each case. This role demands precision, discretion, and a strong commitment to integrity, contributing to a secure and trustworthy environment for all users. It's an attractive opportunity for professionals who thrive on analytical challenges and making impactful decisions in a fast-paced e-commerce setting.