SAP Service Manager | SAP Service Manager (Mensch)

Job Summary

As an SAP Service Manager, you will be the cornerstone of Sodexo Services GmbH's SAP landscape, ensuring its operational stability and performance. Your day-to-day responsibilities will involve coordinating incident, problem, and change management for critical SAP systems like ECC, S/4HANA, BW, CRM, and FIORI. You will actively analyze and improve ITIL processes related to SAP, develop and monitor Service Level Agreements, and play a key role in SAP upgrades, patches, migrations, and the integration of new modules or cloud solutions such as SAP BTP, Ariba, and SuccessFactors. This role demands a proactive approach to continuous improvement of SAP processes and systems, coupled with strong communication skills to engage effectively with various departments. This position is attractive for professionals seeking to be a 'SAP Champion' and 'Project Professional' within a large, globally active organization committed to enhancing quality of life.