IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

Job Summary

As an IT Field Service Technician, you will be the on-site expert for clients, primarily focusing on the installation and maintenance of hardware and software. Your daily tasks will include setting up new laptops and PCs, diagnosing and resolving hardware and software issues, performing data recovery, and managing hardware replacements. You will provide crucial second-level support for client and printing systems, actively assist with system rollouts, and handle warranty processes. This role requires excellent problem-solving skills and a strong customer-centric approach, as you will also advise clients and ensure comprehensive support. The position offers a long-term career perspective, flexible working hours, and opportunities for professional development within a flat hierarchical structure, making it an attractive opportunity for a dedicated IT professional.