IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Langenfeld (Rheinland), Nordrhein-Westfalen, Deutschland
Published Aug 7, 2025
Full-time
Permanent

Job Summary

As an IT Field Service Technician, you will be the on-site expert for clients, primarily focusing on the installation and maintenance of hardware and software. Your daily tasks will include setting up new laptops and PCs, diagnosing and resolving hardware and software issues, performing data recovery, and managing hardware replacements. You will provide crucial second-level support for client and printing systems, actively assist with system rollouts, and handle warranty processes. This role requires excellent problem-solving skills and a strong customer-centric approach, as you will also advise clients and ensure comprehensive support. The position offers a long-term career perspective, flexible working hours, and opportunities for professional development within a flat hierarchical structure, making it an attractive opportunity for a dedicated IT professional.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician) or comparable qualification/experience

Experience

  • Professional experience in hardware commissioning
  • Initial practical experience in Second Level Support, including troubleshooting and error resolution for hardware and software

Languages

German (Fluent)

Additional

  • Valid Class B driver's license