IT Service Technician | IT-Servicetechniker (m/w/d)
TeleSys Kommunikationstechnik GmbH Geschäftsleitung
Job Summary
This role is for an IT Service Technician at a leading independent system house in Northern Bavaria, specializing in IT, communication technology, and software solutions. The successful candidate will be a primary point of contact for clients, providing comprehensive support across 2nd and 3rd level issues. Key responsibilities include configuring, commissioning, and supporting IT and telecommunications systems, particularly in Unified Communication, Contact Center, nurse call systems, and IT/network solutions. The role involves both remote and on-site client visits for adjustments, changes, and fault analysis. This position is ideal for someone with strong customer service skills, a structured approach, and a background in IT systems or telecommunications.
Required Skills
Education
Completed vocational training as an IT System Technician or equivalent professional experience
Experience
- Professional experience as an IT System Technician or comparable role
- Experience in telecommunications or nurse call systems is a plus
- Experience with Alcatel-Lucent Enterprise, Unify, or Innovaphone products is a plus
Languages
Additional
- Not specified