IT Onsite Supporter | IT Onsite Supporter (m/w/d)

Herrmann Personaldienste GmbH

Hamburg, Hamburg, Deutschland
Published Aug 7, 2025
Full-time
Permanent

Job Summary

This role is for an IT Onsite Supporter to join one of Germany's leading IT service providers, managing over 600,000 IT workstations globally. The primary responsibilities include supporting IT projects, specifically hardware rollouts, and ensuring the smooth operation of diverse IT systems, particularly within the banking sector. Day-to-day tasks involve setting up and dismantling IT hardware, providing 1st and 2nd level support both remotely and onsite to resolve issues, performing error analysis, and maintaining asset data. The ideal candidate will have a background in IT system integration or a comparable qualification, with practical experience in IT system installations, rollouts, and support. Strong organizational skills, a team-oriented approach, and proficiency in MS Office and standard hardware are essential.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Experience in rollouts, installations, and support of IT systems
  • Experience in 1st/2nd level support is beneficial

Languages

German (Fluent)

Additional

  • Not specified