Support Specialist ERP (80-100%) | Support Specialist ERP 80-100% (m/w)

Job Summary

This role offers the opportunity to join a highly competent support team for the Abacus ERP system, working directly for a leading consulting and IT firm based in Zurich. The core focus involves supporting clients with queries related to Abacus HR, Payroll, and Time modules, troubleshooting system problems, and coordinating closely with 2nd level support for complex issues. You will also be responsible for maintaining customer system environments, creating comprehensive documentation, and leading or assisting with user training sessions. This is an attractive, multifaceted position that grants significant operational freedom and short decision-making paths. The employer offers highly appealing conditions, including flexible working hours, up to 60% home office capability, and above-average social benefits. To succeed, candidates must bring commercial/business qualifications, strong Abacus expertise, and fluent communication skills in both German and English.