IT Support Skilled Service Desk | IT Support Skilled Service Desk (w/m/d)

Job Summary

This role involves providing comprehensive 1st and 2nd level IT support, handling a variety of user requests and technical issues. Key responsibilities include classifying, prioritizing, and dispatching incidents, managing user accounts in Microsoft Active Directory and Azure AD, and troubleshooting Windows 10 and Microsoft Office 365 issues. The ideal candidate will have a strong IT background, expertise in Microsoft environments, and experience with cloud services like Teams and OneDrive. This is an excellent opportunity for professionals looking to build broad, cross-industry expertise within a stable, expanding engineering and IT service provider, offering continuous professional development and a secure, permanent employment contract.