Senior IT Consultant Digital Transformation / ServiceNow | Senior IT-Consultant Digitale Transformation / ServiceNow (m/w/d)

Deloitte GmbH

Berlin, Berlin, Deutschland
Published Aug 6, 2025
Full-time
Permanent

Job Summary

As a Senior IT Consultant, you will be instrumental in guiding clients through the entire ServiceNow implementation lifecycle, from initial definition and solution architecture to successful rollout. This hands-on role involves developing market-leading concepts and use cases for ServiceNow GRC/IRM, SecOps, and Asset Management. You will be responsible for conceptualizing, configuring, and introducing custom solutions based on the ServiceNow App Engine, collaborating closely with clients. The position requires supporting the application of agile methodologies like Scrum/SAFe and frameworks such as ITIL and COBIT. You will configure and develop IT and business processes, data models, workflows, and APIs on the ServiceNow platform, and contribute to new service development for Managed Services, collaborating with international delivery centers.

Required Skills

Education

Degree in (Business) Informatics, Engineering, Natural Sciences, or comparable training (e.g., IT specialist)

Experience

  • Professional experience with ServiceNow standard modules (GCR/IRM, SecOps, Asset Management) and Business Applications based on the ServiceNow App Engine
  • Project experience in implementing projects including solution architecture, rollout management, and system integration
  • Proven knowledge in handling relational databases (e.g., MySQL, Oracle)
  • Professional experience with agile methodologies (e.g., Scrum/SAFe)

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness to travel