Technical Customer Support / Field Service Technician - Energy & Building | Technische Kundenbetreuung / Servicetechniker - Energie & Gebäude (m/w/d)

Job Summary

This role is for a Technical Customer Support and Field Service Technician focused on energy and building systems, playing a crucial part in the digital energy transition for buildings. You will be responsible for on-site implementation, supporting customers with installations and commissioning of pilot or small-series systems, conducting technical analyses, and ensuring the operational functionality of solutions in the field. The position involves close collaboration with the development team, supporting test setups, and providing structured problem analysis. Beyond technical tasks, you will handle Level 1 & 2 customer support, work interdisciplinarily with sales and operations, and contribute to a growing team focused on exceptional customer experiences. This is an attractive opportunity for a hands-on professional who enjoys direct customer interaction and contributing to sustainable energy solutions.