IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hechingen, Baden-Württemberg, Deutschland
Published Aug 6, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in onsite support, based in Hechingen, for a market-leading IT solutions and service management company. The successful candidate will be responsible for handling incoming calls, logging and assigning tickets for IT incidents, and performing IT support tasks related to B/F, IMAC, H+E tickets, and specific projects. Day-to-day activities involve providing direct customer support for Windows clients, printers, networking, and telecommunications. The position requires a strong background in IT, including experience with hardware, mobile devices, Windows operating systems, and common software. This is an excellent opportunity for a professional seeking high personal responsibility, continuous professional development, and a supportive work environment with flexible hours and generous vacation time.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration or IT System Electronics Technician) or similar qualification

Experience

  • Professional experience in IT support or a similar role
  • Experience with hardware components and mobile devices
  • Experience with current Windows operating systems, iOS, and standard software
  • Experience using ticketing systems
  • Basic knowledge of networking, especially patching

Languages

Not specified

Additional

  • Not specified