IT Support Specialist | IT-Supporter (m/w/d) ab 19,21€/Std.

Job Summary

This role is for an IT Support Specialist focusing on 1st Level Support, based in Neumarkt i.d.OPf., Germany. The successful candidate will be responsible for independently handling IT inquiries and resolving basic issues, escalating complex problems as needed. A key part of the role involves providing clear guidance and support to users regarding various IT systems and applications. Additionally, the specialist will be tasked with meticulous documentation of incidents and solutions in a knowledge base, alongside proactive monitoring of IT systems to identify and report disruptions early. This position offers an attractive opportunity for a service-oriented individual with a background in IT system integration to join a local company with potential for permanent employment.