IT Support Specialist - Webhosting & Windows Remote (Part-time) | IT-Support (m/w/d) – Webhosting & Windows Remote – Teilzeit, langfristig
VC Server Network OHG
Job Summary
This part-time, long-term IT Support Specialist role focuses on providing technical customer support for webhosting and Windows environments. The successful candidate will handle incoming inquiries via phone and ticketing systems, addressing common issues related to cPanel webhosting, email, and DNS. Key responsibilities also include performing Windows remote support for tasks like Outlook and Office installations and printer setups, as well as advising clients on webhosting and server products. The position requires a friendly, service-oriented individual with fundamental IT knowledge and strong communication skills in German. Experience with ticketing systems and webhosting is a plus. This role offers an attractive hourly wage, flexible hours, and the possibility of working remotely within a supportive, family-owned company.
Required Skills
Education
Not specified
Experience
- Professional experience in IT support or customer service
- Experience with ticketing systems (advantageous)
- Experience with cPanel or webhosting (advantageous)
Languages
Additional
- Part-time (approx. 20 hours/week)