Senior Service Technician | Senior Service Technician (m/w/d)

BWI GmbH

Fritzlar, Hessen, Deutschland
Published 6/13/2025

Job Summary

As a Senior Service Technician, you will play a crucial role in maintaining and evolving the IT infrastructure for the German Federal Armed Forces (Bundeswehr). Your day-to-day responsibilities will involve the tool-supported acceptance, analysis, and resolution of disruptions within PC, telephony, LAN, and WAN environments. You will also manage IT equipment relocations, ensure adherence to response times, and provide second-level on-site support as a primary contact for users. This role requires active participation in IT infrastructure development projects and performing DGUV V3 inspections, including readiness for on-call duties. This position offers the opportunity to contribute to Germany's digital future and security within a large, complex IT landscape, working with a supportive team and modern equipment, while ensuring stable and secure IT services for a critical national institution.

Required Skills

Education

Completed IT-related vocational training (e.g., IT Systems Electronics Technician) or comparable qualification

Experience

  • Around 3 years of professional experience in IT, telecommunications, or networking
  • Initial experience with coordinating tasks and taking responsibility

Languages

German (Fluent)

Additional

  • Driving License Class B and willingness to be mobile