IT Service Expert - Service Desk | IT-Serviceexpertin/ IT-Serviceexperte (m/w/d) – Service Desk

Job Summary

Join the Kreis Recklinghausen as an IT Service Expert, where you'll be instrumental in ensuring the operational readiness and continuous development of IT workstations for Germany's most populous district. This role involves comprehensive IT support, from coordinating new equipment setups and user consultations to managing the full lifecycle of workplace systems. You'll play a key part in optimizing IT service processes, particularly within an ITIL framework, and contribute to the development of standardized solutions and knowledge management. If you're an experienced IT support specialist with strong technical skills, a service-oriented mindset, and a desire to shape the digital future of a large public administration, this varied and family-friendly position offers a secure and impactful career.