IT Technician | IT-Techniker (m/w/d)
I.K. Hofmann GmbH
Job Summary
This role is for an IT Technician to join a company providing information technology services. The technician will handle a variety of tasks, including managing individual incidents, troubleshooting client-side hardware and software issues, and providing support for mobile devices (iOS & Android). Key responsibilities also include assisting with network problems, performing IMAC (Installation, Move, Add, Change) activities, and configuring/installing PCs, notebooks, and printers. Accurate documentation of all tasks within a ticketing system is essential. The ideal candidate will possess a relevant IT qualification or practical experience, strong problem-solving skills, and proficiency in common office applications. This position offers an opportunity to work in a dynamic IT environment, providing crucial support to users and maintaining IT infrastructure.
Required Skills
Education
Completed IT-related vocational training or equivalent qualification
Experience
- 1 year of practical experience in an IT environment within the last 3 years (if no formal IT education)
- User experience with a ticketing system or comparable documentation workflow
- Experience with correct cabling and performing technical work steps
Languages
Additional
- Driving License Class B
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