Service Owner - Business Digitalization Team | Service Owner (m/w/d) - Team Business Digitalisierung

Job Summary

This role is for a Service Owner within the Business Digitalization Team, responsible for the functionality and development of IT services. The successful candidate will act as the primary contact for IT service inquiries, proactively supporting internal departments to maximize service potential. Key responsibilities include defining service goals and roadmaps, translating customer needs into technical requirements, and collaborating with IT teams to develop solutions. The role also involves prioritizing bugs, monitoring service requests, and conducting workshops and training. This position is ideal for someone with a background in IT service or product management, strong communication skills, and a proactive approach to fostering a healthy and safe work environment through digital solutions.