IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist providing first-level support to end-users within a leading European IT service company, specifically for their client, Deutsche Bank. The specialist will handle a variety of tasks including customer service, managing loan devices, and assisting users with issues related to Windows notebooks, MacBooks, iPhones, and iPads. Key responsibilities also involve advising users on product selection and system usage, as well as technical administration of IP telephony, operating systems, and VPN. The ideal candidate will have a background in IT system integration or a comparable qualification, coupled with practical support experience in both Apple and Windows environments. This position offers an attractive opportunity for a professional seeking a stable role with excellent career development potential within a large, innovative IT enterprise.