IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support to users, ensuring smooth operation of systems and hardware. Day-to-day tasks include advising users, setting up workstations, configuring telephony systems, installing and supporting hardware like conference room technology, and managing hardware inventory. A key part of the role is processing support tickets, performing onsite troubleshooting, and maintaining accurate documentation. The ideal candidate will have a background in IT system integration or electronics, significant experience in onsite support, and proficiency with ticketing systems and MS Office. This position offers an attractive compensation package, opportunities for professional development, and long-term career prospects within a leading IT service provider in Germany.