IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role involves providing essential IT support to users, addressing technical issues, and ensuring smooth operation of IT systems. The specialist will be responsible for identifying and troubleshooting error messages, resolving problems remotely, and managing requests through a ticketing system. A key part of the role is maintaining accurate data and documentation within the knowledge base. The ideal candidate will have a background in IT system integration or a similar field, coupled with significant experience in IT support and service request management. This position offers an attractive compensation package, opportunities for professional development, and a chance to work with a leading IT service provider in Germany, supporting a vast number of IT workstations globally.