Managed Services Specialist | Managed Services Specialist (m/w/d)
Peter Communication Systems GmbH EDV-Dienstleistungen
Job Summary
As a Managed Services Specialist, you will be instrumental in ensuring the smooth and efficient operation of IT infrastructures for commercial clients. Your daily tasks will involve managing and optimizing Remote Monitoring & Management (RMM) systems, preparing and visualizing inventory data using SQL and tools like Grafana, and developing scripts to automate processes and enhance monitoring. You will collaborate closely with the User Help Desk and project teams, taking responsibility for systematic patch management and network device monitoring. This role is ideal for someone passionate about IT, seeking a challenging and varied position within a professional team, and eager to contribute to the continuous improvement of IT services.
Required Skills
Education
Completed vocational training in IT or comparable practical experience
Experience
- Professional experience with RMM systems (e.g., ConnectWise Automate, Kaseya, Datto, SolarWinds) for remote maintenance and system care
- Strong SQL knowledge
- Experience with visualization tools like Grafana
- Experience developing scripts for process automation and system optimization (ideally with PowerShell or Python)
Languages
Additional
- Not specified