Helpdesk Agent | Helpdesk Agent (m/w/d)
FERCHAU GmbH Niederlassung Bremen City
Job Summary
Join FERCHAU as an IT Supporter/Helpdesk Agent, providing essential first-level support in a Windows environment. This role involves handling support requests via phone and on-site, managing tickets from creation to resolution, and configuring Windows clients and Active Directory. You will also be responsible for setting up workstations and monitoring hardware. This position is ideal for someone with a strong background in IT support, eager to contribute their skills in a dynamic setting. The company offers an unlimited employment contract, opportunities for professional development, and various employee benefits.
Required Skills
Education
Completed vocational training in IT Specialist for System Integration (Fachinformatiker Systemintegration)
Experience
- • Professional experience in IT support or a relevant area
Languages
Additional
- Not specified
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