IT Support Specialist at Siemens | Fachinformatiker IT Support bei Siemens (m/w/d)

FERCHAU GmbH Niederlassung Nürnberg City

Erlangen, Bayern, Deutschland
Published Aug 1, 2025
Full-time
No information

Job Summary

This role focuses on providing comprehensive IT support and solutions within a medical environment, specifically for Siemens. The specialist will be responsible for installing and maintaining connectivity solutions for medical systems, integrating these systems into hospital infrastructures, and developing innovative IT communication concepts. A key part of the role involves planning, testing, and implementing custom IT solutions, alongside advising and training both internal and external clients globally. The position requires participation in a 24/7 IT support rotation, including on-call duties and shift work, with a strong emphasis on optimizing support processes and remote connectivity solutions, and standardizing IT service processes in the medical field. Candidates should possess strong technical skills in network administration, IT security, and remote support.

Required Skills

Education

Certified IT Specialist (Fachinformatiker) or comparable qualification

Experience

  • Professional IT experience in remote support (SRS)
  • Professional experience in Windows and Linux (Debian) system administration
  • Professional experience with networks, firewalls, and IT security
  • Professional experience with ITIL-based support processes
  • Professional experience with VPN technologies and network protocol analysis

Languages

German (Fluent)English (Fluent)

Additional

  • Participation in 24/7 IT support, including on-call duty and shift work.