IT Operations Engineer - Monitoring & Incident Management | IT Operations Engineer (m/w/d) - Monitoring & Incident Management

Job Summary

This role is for an IT Operations Engineer focused on monitoring and incident management within a global digitalization company in Nuremberg. The successful candidate will be responsible for the 24/7 monitoring and troubleshooting of IT services, ensuring high availability through initial response and participation in on-call duties. Key responsibilities include supporting service owners with operational tasks, coordinating technical disruptions involving multiple stakeholders, and standardizing technical documentation. The ideal candidate will possess a strong IT background with professional experience in monitoring and observability tools, ITIL-based processes, and a solid understanding of operating systems, network technologies, and cloud infrastructure. This position offers a dynamic environment with opportunities for professional development and a hybrid work model.