Senior IT Service Technician | Senior IT-Servicetechniker (m/w/d)

BWI GmbH

Leipzig, Sachsen, Deutschland
Published Aug 1, 2025
Full-time
Permanent

Job Summary

As a Senior IT Service Technician based in Leipzig, you will play a crucial role in ensuring the digital future of Germany by providing comprehensive IT services to federal institutions, including the German Armed Forces. Your daily tasks will involve managing and resolving IT incidents and requests across PC, telephony, LAN, and WAN environments, meticulously documenting each process. You will also contribute to various IT projects, implement on-site IMACD activities, and provide crucial second-level support, acting as the primary on-site contact for users. This role is ideal for an experienced IT professional passionate about tackling complex IT challenges and contributing to Germany's IT infrastructure, offering a stable position within one of Germany's largest IT service providers.

Required Skills

Education

Completed vocational training as an IT Systems Electronics Technician, IT Specialist for System Integration, or a comparable qualification

Experience

  • At least 3 years of relevant professional experience in IT and telecommunications environments
  • Experience in project handling for client projects in the public service or industrial sector
  • Experience with the German Armed Forces background (desirable)

Languages

German (Fluent)English (Basic)

Additional

  • Driving License Class B