Onsite IT Technician | Onsite IT-Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an Onsite IT Technician at a leading Managed Services provider in Frankfurt am Main, Germany. The successful candidate will be responsible for providing direct IT support to users, managing support requests via a ticketing system, and troubleshooting and resolving IT issues on-site. Key responsibilities also include training users on new software and hardware, implementing corrective measures, and optimizing systems as part of post-support care. The position offers a secure, long-term perspective with opportunities for personal and professional development, making it an attractive opportunity for IT professionals seeking stability and growth in a dynamic environment.
Required Skills
Education
Not specified
Experience
- Professional experience with common Windows operating systems
- In-depth knowledge of current MAC OS versions
- Experience in installing and customizing workstations
- Routine handling of asset management processes
- Experience with ticketing systems and SLA compliance
- Experience in identifying and solving IT problems on-site
- Experience in training users on new software and hardware
Languages
Additional
- This position is initially offered through temporary employment with the option for permanent hire. Location is Frankfurt am Main, Germany. Full-time position.
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