IT Service Manager | IT Service Manager (m/w/d)

Job Summary

As an IT Service Manager, you will be instrumental in shaping the company's IT service landscape. Your daily responsibilities will include overseeing the establishment, operation, and continuous improvement of the IT service infrastructure, ensuring alignment with the overall corporate strategy. You'll be crucial in developing policies and service models to guarantee stable and future-proof IT services, providing strategic support for service architecture and infrastructure planning. This role demands strong leadership, excellent stakeholder management, and a deep understanding of IT security concepts. The ideal candidate will be a proactive problem-solver with a strong customer focus and a strategic yet agile mindset, ready to drive innovation and enhance service quality within a family-owned, crisis-resistant company.