IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist providing essential 1st Level Support for a leading European IT service provider, assisting their end-client, Deutsche Bank. The position involves daily customer interaction, managing loan devices, and troubleshooting issues across Windows Notebooks, MacBooks, iPhones, and iPads. Key responsibilities include technical administration of operating systems, IP telephony, and VPN, alongside meticulous documentation and ticket creation. The ideal candidate will possess a strong background in IT support, particularly with Apple and Windows products, and demonstrate excellent customer orientation and teamwork. This is an attractive opportunity for IT professionals seeking a stable, full-time position with significant career development potential within a large, innovative IT company.