IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist who will be the first point of contact for users experiencing IT issues. Day-to-day responsibilities include providing user support for disruptions and problems, identifying and verifying errors, and resolving issues remotely. The specialist will also prioritize and classify inquiries using a ticketing system and maintain documentation within a knowledge database. This position is attractive due to its stable, full-time, and permanent contract with a leading IT service provider in Germany, offering competitive remuneration, comprehensive benefits, and opportunities for professional development. The ideal candidate will have a background in IT system integration or a related field, strong experience in user support, and excellent German language skills.