IT Supporter | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Lübeck
Job Summary
As an IT Supporter, you will be the first point of contact for users, providing essential First Level Support both over the phone and on-site within a Windows environment. Your daily tasks will involve swiftly resolving IT issues, installing, configuring, and maintaining Windows clients to ensure smooth operations. You will also be responsible for creating, classifying, tracking, and managing support tickets efficiently, as well as setting up new workstations and regularly checking hardware for functionality and security. This role is ideal for a professional with a background in IT system integration or significant relevant experience, who possesses strong Windows knowledge and familiarity with various ticketing systems. Join a team dedicated to advancing technology and taking IT solutions to the next level.
Required Skills
Education
Completed vocational training in IT System Integration or equivalent qualification
Experience
- • Professional experience in IT support or system integration
Languages
Additional
- Not specified
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